UNPACK THE BAG

Because you don’t have to carry it alone.

Remember that feeling when you first put on the uniform? The pride, the purpose, the calling to serve? Now fast forward through the years of calls, the late nights, the wins and losses, the moments that changed you. They all go into what I call your duffle bag of memories.

Some memories make the bag lighter—the lives you’ve saved, the difference you’ve made, the moments that remind you why you chose this path. But others… they add weight. The pediatric calls that haunt you. The ones you replay at 3 AM. The calls that make you hug your kids a little tighter.

That’s why Unpack the Bag was created.

Where First Responders Find Support

Every call, every scene, every life-changing moment adds something to your bag. At Unpack the Bag, we understand that weight. We’re here to help you navigate the unique challenges of emergency service life through:

Training That Makes a Difference

Resilience Awareness Training

Give your team practical tools to manage stress and prevent burnout. Learn more.

Personality Intelligence Training

Build stronger crews through better understanding of team dynamics. Learn more.

Resources You Can Trust

Our growing library of articles and resources covers topics that matter to first responders:

  • Recognizing signs of compassion fatigue
  • Managing the hypervigilance cycle
  • Building resilience strategies that work
  • Supporting fellow team members
  • Strengthening department dynamics

For Departments

Help your teams thrive with:

  • Customized training programs
  • Free weekly content to keep the conversation going
  • Leadership development resources
  • Tools for building resilient crews
  • Strategies for reducing turnover
  • Practical solutions for common challenges

For Individual First Responders

Access free resources to:

  • Develop effective coping strategies
  • Connect with peers who understand
  • Find practical support tools
  • Understand why you’re experiencing the emotions and responses you’re experiencing
  • Join our online Facebook Group

Because the weight of service shouldn’t be carried alone.

Need immediate support?

  • Suicide and Crisis Lifeline 988
  • Fire/EMS Helpline 1-888-731-FIRE (3473)
  • Copline 1-800-267-5463
  • Veteran’s Crisis Line 988 & press 1 or Text 838255
  • Frontline Helpline 1-866-676-7500
  •  

Articles on Resiliency for First Responders

Navigating the Otter-Beaver Organizational Paradox

In every workplace, personality differences create both challenges and opportunities. Perhaps one of the most fascinating and potentially volatile combinations is the “Otter-Beaver Organizational Paradox.” When these opposite personality types collaborate, the results can be either extraordinary innovation or frustrating deadlock. Understanding the Personality Types The Otter Personality Otters are

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Understanding the 4 Personality Types in the Workplace

Have you ever wondered why workplace dynamics can be so complex? Why some colleagues race through projects while others meticulously analyze every detail? The answer often lies in fundamental personality differences that shape how we communicate, make decisions, and interact with our teams. The Four Core Personality Types LION (Director)

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When Lives Are on the Line: Building Effective First Responder Teams

In emergency services, the difference between life and death often comes down to how well your team functions under extreme pressure. For firefighters, police, paramedics, emergency medical technicians, and other first responders, effective teamwork isn’t just about organizational efficiency—it’s about saving lives. Patrick Lencioni’s influential book, The Ideal Team Player,

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5 Steps to Processing Traumatic Events

First responders, healthcare workers, and others exposed to crisis situations often face moments that linger long after the emergency ends. While we all encounter difficult experiences, traumatic events can become lodged in our minds and bodies in ways that disrupt our wellbeing and sense of safety. Moving forward doesn’t mean

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Finding Balance in a First Responder Life: Beyond the Uniform

The alarm sounds. You respond. Another call, another shift, another day serving others while parts of your own life remain on hold. Sound familiar? For many first responders, the work-life scale doesn’t just tip—it often completely overturns, with the weight of professional responsibility crushing everything else beneath it. The Truth

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Compassion Fatigue: When the Healers Need Healing

In the world of emergency services and healthcare, we often discuss the physical dangers that first responders face—the visible risks that come with running toward danger while others run away. Yet there’s another, more insidious threat that rarely makes headlines but silently affects those who dedicate their lives to helping

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Quote: One day you will hang up your gear for the last time, but you will never hang up your title as spouse and parent. Prioritize appropriately.

Your Job is Not Your Identity

I have the opportunity to teach classes to first responder agencies on a regular basis. While teaching a class back-to-back about personality types in the workplace in 2023, I experienced something remarkable. After each session, someone approached me with the exact same questions: “What happens when my identity is wrapped

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