UNPACK THE BAG

Because you don’t have to carry it alone.

Remember that feeling when you first put on the uniform? The pride, the purpose, the calling to serve? Now fast forward through the years of calls, the late nights, the wins and losses, the moments that changed you. They all go into what I call your duffle bag of memories.

Some memories make the bag lighter—the lives you’ve saved, the difference you’ve made, the moments that remind you why you chose this path. But others… they add weight. The pediatric calls that haunt you. The ones you replay at 3 AM. The calls that make you hug your kids a little tighter.

That’s why Unpack the Bag was created.

Where First Responders Find Support

Every call, every scene, every life-changing moment adds something to your bag. At Unpack the Bag, we understand that weight. We’re here to help you navigate the unique challenges of emergency service life through:

Training That Makes a Difference

Resilience Awareness Training

Give your team practical tools to manage stress and prevent burnout. Learn more.

Personality Intelligence Training

Build stronger crews through better understanding of team dynamics. Learn more.

Resources You Can Trust

Our growing library of articles and resources covers topics that matter to first responders:

  • Recognizing signs of compassion fatigue
  • Managing the hypervigilance cycle
  • Building resilience strategies that work
  • Supporting fellow team members
  • Strengthening department dynamics

For Departments

Help your teams thrive with:

  • Customized training programs
  • Free weekly content to keep the conversation going
  • Leadership development resources
  • Tools for building resilient crews
  • Strategies for reducing turnover
  • Practical solutions for common challenges

For Individual First Responders

Access free resources to:

  • Develop effective coping strategies
  • Connect with peers who understand
  • Find practical support tools
  • Understand why you’re experiencing the emotions and responses you’re experiencing
  • Join our online Facebook Group

Because the weight of service shouldn’t be carried alone.

Need immediate support?

  • Suicide and Crisis Lifeline 988
  • Fire/EMS Helpline 1-888-731-FIRE (3473)
  • Copline 1-800-267-5463
  • Veteran’s Crisis Line 988 & press 1 or Text 838255
  • Frontline Helpline 1-866-676-7500
  •  

Articles on Resiliency for First Responders

How Different Personality Types Process Trauma

In the demanding world of emergency services, encountering traumatic events isn’t a matter of if, but when. As a first responder, you’ll witness situations that most people will never experience—scenes of tragedy, loss, and human suffering that can leave lasting impressions on even the most seasoned professionals. What many don’t

Read More »

The Lion-Retriever Emotional Paradox

Every workplace is a complex ecosystem of personalities, each bringing unique strengths and challenges to the table. But when certain personality types interact, the potential for both conflict and extraordinary collaboration emerges. Perhaps no personality pairing creates more fascinating dynamics than the “Lion-Retriever Emotional Paradox.” Understanding the Core Types Before

Read More »

The Whiteboard Approach to Conflict Resolution

In our daily interactions—whether at work, home, or in community settings—conflicts are inevitable. But what if there was a simple yet powerful shift in how we approach these tensions? A method that transforms potential arguments into opportunities for growth and connection? Enter the whiteboard technique: a refreshingly effective approach to

Read More »

Family First: Building Resilience in First Responder Households

Today I listened to an insightful episode of the Responder Resilience podcast featuring Dr. Rachelle Zemlok, a psychologist specializing in first responder family wellness. I found this conversation incredibly valuable and wanted to share the key insights with the Unpack the Bag community. Who is Dr. Rachelle Zemlok? Dr. Zemlok

Read More »

Mental Health Awareness Month

May is Mental Health Awareness month, but I’ve been reflecting on whether posting about it today is enough. The truth is, mental health awareness deserves our attention every single day of our lives—it’s why this group exists in the first place. Unpack the Bag was created with a simple but powerful

Read More »

Understanding Your Stress Container

Every first responder carries an invisible burden—a stress container that steadily fills with each emergency call, traumatic scene, and daily challenge both on and off duty. This powerful metaphor provides a framework for understanding and managing your mental wellbeing in a demanding profession where stress is inevitable but overwhelm doesn’t

Read More »