UNPACK THE BAG

Because you don’t have to carry it alone.

Remember that feeling when you first put on the uniform? The pride, the purpose, the calling to serve? Now fast forward through the years of calls, the late nights, the wins and losses, the moments that changed you. They all go into what I call your duffle bag of memories.

Some memories make the bag lighter—the lives you’ve saved, the difference you’ve made, the moments that remind you why you chose this path. But others… they add weight. The pediatric calls that haunt you. The ones you replay at 3 AM. The calls that make you hug your kids a little tighter.

That’s why Unpack the Bag was created.

Where First Responders Find Support

Every call, every scene, every life-changing moment adds something to your bag. At Unpack the Bag, we understand that weight. We’re here to help you navigate the unique challenges of emergency service life through:

Training That Makes a Difference

Resilience Awareness Training

Give your team practical tools to manage stress and prevent burnout. Learn more.

Personality Intelligence Training

Build stronger crews through better understanding of team dynamics. Learn more.

Resources You Can Trust

Our growing library of articles and resources covers topics that matter to first responders:

  • Recognizing signs of compassion fatigue
  • Managing the hypervigilance cycle
  • Building resilience strategies that work
  • Supporting fellow team members
  • Strengthening department dynamics

For Departments

Help your teams thrive with:

  • Customized training programs
  • Free weekly content to keep the conversation going
  • Leadership development resources
  • Tools for building resilient crews
  • Strategies for reducing turnover
  • Practical solutions for common challenges

For Individual First Responders

Access free resources to:

  • Develop effective coping strategies
  • Connect with peers who understand
  • Find practical support tools
  • Understand why you’re experiencing the emotions and responses you’re experiencing
  • Join our online Facebook Group

Because the weight of service shouldn’t be carried alone.

Need immediate support?

  • Suicide and Crisis Lifeline 988
  • Fire/EMS Helpline 1-888-731-FIRE (3473)
  • Copline 1-800-267-5463
  • Veteran’s Crisis Line 988 & press 1 or Text 838255
  • Frontline Helpline 1-866-676-7500
  •  

Articles on Resiliency for First Responders

Creating Your Power Move: A Personal Reset Button

As a first responder, you understand the importance of having reliable tools at your disposal. You maintain your equipment, practice your skills, and prepare for the unexpected. But what if you could create a personal tool that helps you reset your emotional state in moments of stress or uncertainty? Enter

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Recognizing Stress Responses by Personality Type

In the high-pressure world of emergency services, stress is inevitable. The demanding nature of first responder work creates unique pressures that can eventually lead to burnout if not properly addressed. What makes early intervention challenging, however, is that stress manifests differently across personality types. While one team member might become

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Four Ways First Responders May Cope with Stress

The nature of emergency response work exposes first responders to levels of trauma, suffering, and human tragedy that most people will never encounter. Witnessing critical incidents, life-threatening situations, and human suffering on a regular basis creates unique psychological challenges that require equally unique coping strategies. The human mind, ingenious in

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